Health care that’s accessible for all is often considered one of this country’s crowning achievements. But, with a lot of pressure on them, things don’t always run smoothly. In her article Gemma, Member of the Youth Parliament Advisory Group, shares her experiences after a bad knee injury.
It feels almost unbelievable to say that three months on from a debilitating knee injury – which I sustained when skiing in Austria – I am continuing to fight my way through the convoluted NHS system.
Immediately following the injury, I was taken to the nearest UTC (Urgency Treatment Centre) in Austria. There I received efficient and timely care, for instance: after my x-ray, I had access to an online portal where I could access my results on the same day.
Something that the doctor in Austria said to me, which has stuck with me throughout this whole process, was: “When you return to the UK, book an MRI.” Naively, I was comforted by the doctor’s guidance, believing that this would be a quick fix solution and progress towards recovery.
However, I was truly deceived by my idealistic view! Since returning to the UK, I have experienced the flaws of the NHS system, with four appointments, two of which have been a waste of staff’s and my time. Furthermore, the communication has been disappointing, with failures to provide me with medical test results – which is a legal right!
What worries me the most, is this is only my experience and with only a minor injury. What does it look like for young people with more serious or long-term injuries?
If you’ve had similar experiences or have any thoughts on the NHS today, do let us know.
At a time when ‘NHS staff are facing an unprecedented number of challenges’, the government has just released a 10-year-plan to address multiple issues: 10 Year Health Plan Engagement – NHS Somerset ICB
In order to improve locally, NHS Somerset are also eager to hear about people’s experiences and ‘Your Voice Matters‘ is an opportunity to feedback at: somicb.engagement@nhs.net
NHS Somerset is also taking their roadshow to communities across the county. Click here to find out more: Somerset’s Big Conversation 2025 – NHS Somerset ICB
Gemma
Nominations are open for the next Somerset Members of Youth Parliament!
Nominations are now open for the 2025 Youth Parliament Elections, where young people aged 11-17 years who live, go to school or college in Somerset can self-nominate for the chance to represent their peers, campaign on issues that matter to young people and represent Somerset on the national stage.
For more information about the elections and to self-nominate, visit https://somersetyouthparliament.org.uk/elections/
